GOVERNMENT OPERATIONS CONSULTANT II - 60061311 - ESS Policy & Programs

Requisition No: 830980 

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60061311 - ESS Policy & Programs

 Pay Plan: Career Service

Position Number: 60061311 

Salary:  $42,000 min to $52,000 max - based on relevant experience 

Posting Closing Date: 06/26/2024 

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THIS IS AN OPEN COMPETITIVE OPPORTUNITY

Government Operations Consultant II

Economic Self Sufficiency Policy & Programs Team

 ESS Policy Specialist

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE. 

Location: 2415 North Monroe Street, Suite 400, Tallahassee, FL 32303

Some travel will be required.

This is a full-time Career Service position, working 40 hours per week.

Regular business hours are 8:00 am - 5:00 pm EST, Monday to Friday.

Salary to be determined, based on experience, up to $42,000 min to $52,000 max.

If selected for hire, current DCF employees will be compensated in accordance with the DCF salary policy. 

Required Minimum Qualifications:

• A bachelor’s degree from an accredited college or university.
  • Note: Be prepared to provide a copy of your degree/diploma or request official transcripts from your school in a sealed envelope. Unofficial transcripts are not accepted. All documents must be in English, clear, and legible, showing all signatures and pertinent details. Foreign degrees must be validated by a third party to meet the US equivalency requirements. All costs are the responsibility of the applicant.
• One (1) or more years in Economic Self Sufficiency (ESS) program policies, and sufficient knowledge and expertise in the ESS operational processes.

Preference will be given to candidates who meet the following: 

• One (1) or more years in Food Assistance (FA), Temporary Cash Assistance (TCA) and Refugee Cash Assistance (RCA) eligibility, including federal administrative policies, procedures, guidelines, and directives related to program eligibility, and a solid working knowledge of other public assistance programs administered by DCF. Detailed and up to date knowledge of federal and state laws, and policies of public assistance programs.
• Demonstratable knowledge of ESS databases and information technology systems.

POSITION DESCRIPTION

This is a responsible professional position in the Headquarters’ Policy Unit of the Economic Self Sufficiency (ESS) Program Office. 

This position must maintain a thorough knowledge of Food Assistance (FA), Temporary Cash Assistance (TCA) and Refugee Cash Assistance (RCA) program eligibility by reviewing federal administrative policies, procedures, guidelines, and directives related, and a solid working knowledge of other public assistance programs administered by the Department of Children and Families (DCF).  This position assists in the evaluation and assessment of proposed changes to eligibility and operations; identifying potential problems, and recommending appropriate actions necessary to prepare administrative rules, state plans, legislation, and policy materials; including FA, TCA, and RCA policy transmittals, clearances, clarifications, and training.

The duties and responsibilities include, but are not limited to the following:

• Maintain up-to-date knowledge of FA, TCA, and RCA eligibility policy, including pertinent sections of federal law, regulation and other federal guidance, Florida Statute, Florida Administrative Code (FAC), public assistance manuals, procedural guides and the ESS systems used to establish and maintain FA, TCA, and RCA eligibility.
• Review the impact of proposed changes affecting Medicaid eligibility in federal statue and regulation, state law statue and judicial decision. Prepare analysis describing the effect and impacts of these changes.
• Analyzes the need for and recommends changes to FA, TCA, and RCA policy and/or procedure based on a thoughtful review of all available resources including input from regional staff and performance reports, budget, and appropriate data sources.
• Works with management, staff, and federal stakeholders to identify, evaluate and assess the impact of externally proposed changes to FA, TCA, and RCA policy and recommend appropriate action. This includes review of the Florida Administrative Code (FAC), federal regulation; other federal and state policy directives; and Florida Statutes for programs to ensure FA, TCA, and RCA eligibility policy is in compliance with all state and federal expectations.
• Develops written materials addressing FA, TCA, and RCA eligibility in a correct, clear, and concise manner.
• Assists in the development and presentation of training materials related to FA, TCA, and RCA eligibility.
• Assists in identifying necessary ESS systems changes necessary to determine FA, TCA, and RCA eligibility, the development of necessary design and testing documents and assists in the testing of systems' changes.
• Provides technical assistance related to FA, TCA, and RCA eligibility policy to regional and headquarters staff and external customers. This guidance may be oral or written, and must be correct, clear, and concise.
• Attends meetings within DCF, partner agencies, and other interested parties as a FA, TCA, and RCA eligibility policy expert to provide input and impact observations on related issues.
• Assists management in advance of their attending meetings withing DCF, partner agencies and other interested parties related to FA, TCA, and RCA eligibility policy by providing materials for program presentations, special management reports and project evaluations.
• Assists other units within the ESS program office, other program offices on issues with FA, TCA and RCA eligibility implications or impacts.
• Assists the Office of General Council in evaluating issues with Medicaid eligibility implications, producing materials necessary and producing materials related to public records requests.
• Performs other related duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Detailed and up to date knowledge of federal and state laws, and policies of public assistance programs.
• Ability to manage a complex organizational unit, maintains control, analyze performance and operational problems, and develop creative solutions with minimum resources.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate with clarity and conciseness, orally and in writing.
• Knowledge of methods of compiling, organizing, and analyzing data.
• Knowledge of social, economic, administrative, and planning techniques.
• Detailed knowledge of the department’s organizational structure and its functioning.
• Ability to work effectively with individuals within and outside the department, including the media, legal services, organizations, and client advocacy groups.
• Ability to conduct research studies.
• An understanding of computer systems and their impact upon program operations. 

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

To learn more about DCF please visit https://www.myflfamilies.com/

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida.
• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

EMPLOYMENT DISCLOSURES

1. US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
2. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.
3. RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
4. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
5. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information before completing the hiring process.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.